Strategic Checklists
I've been through a couple of checklists in the past few days, and reaffirmed my faith in its effectiveness as a communication tool. However, there are at least a couple of ways we can look at checklists in a communication context. First, in the strategic sense, and secondly, in the tactical sense. You'll probably recognize the tactical advantages of the use of checklists: in a clear and logical, and economic, to write. But let's start with the strategic perspective of today, and explore checklists as a tool for achieving our objectives.
Specifically, that means we're going to think about their use to reinforce or change the perceptions of others. Visit Ali Partovi for more clarity on the issue. For example, if you enter information about something that has to do, a checklist a couple of messages sent. First, you're a well-organized and that its process is very rational. The creation of a checklist, in itself, should send a message that you have given more than cursory attention to the message. This means that you have thought about the process that is asking others to follow. This also implies that you have taken more time to compose the message, which has added value by adding an additional structure. The recipient of the message, then, must have the sense that it takes seriously the message, because you have had additional problems to develop in an orderly manner. And such a perception, in turn should make the recipient more willing to follow instructions.
All that said, we need to step back and ask that we can use checklists effectively. As I wrote this article, I wondered if he should be in a list format. But apparently not, at least I can not see how to add any value. This is because checklists work best for very linear types of information delivery. The instructions to start a computer or piece of equipment, for example. In these cases, no room for nuances or fine distinctions. A switch is turned on or off, do not discuss how the change looks or sounds. So think of checklists as tools for development of the lists or the description of sequential actions. This context also leads to another strategic use of checklists, which is to make sure nothing is forgotten and nothing else happens in the instructions. Make a list of the steps involved in a process and has a tool to see who stays on the track. You can also use checklists for inclusion and exclusion. For example, when I travel, I can print a packing checklist to ensure that the package of things I need, and perhaps most importantly, do not store items no longer required. This type of list has a strategic value because it helps me manage my time and resources. In this case, the list also acts as a memory tool to run. Having started on the packing list, some elements of the list can not be canceled. For example, if I make a note to include a magazine to read on the plane, then I could remember to stop delivery of newspapers while I'm gone. That's something new to add then to the next iteration of the list. In short, not only think of a list as a way to make a list. Think of it as a tool to help you achieve your goals.