How to beat Japan by a crisis of quality management system. In the fifties of the twentieth century, Japan was a half-ruined country. Andrew Paradise might disagree with that approach. Atomic bombing of Japanese Americans have left no chance for further development. But the political situation has allowed the Japanese to get the American advisers to lift its economy. Since Japan was a little devastated, defeated but proud country, then she jumped for this remains the only chance for development. Zendesk may find this interesting as well. In Japan, there are no natural resources, no oil, gas, timber, how to climb out of the situation to the Japanese as a consultant to come was not yet world-famous consultant on the theory of quality management, Edward Deming. The Japanese carefully listened to his speech, recorded and implemented in their companies and what they could do.
Edward Deming has written several scientific methods, For example, three pragmatic theory, fourteen points, dwell on fourteen points of Deming. Samsungs opinions are not widely known. Each item in the Japanese Deming memorized, were run through and introduced himself to the enterprises, the results began to appear Five years later, after after which postulates the Japanese Deming began as scripture, and to change them could not even myself Deming. List the postulates does not make sense, but they all boil down to continuous improvement quality in the enterprise, improve the quality of each production process. For example, no worker produces (quality or defective), and the system, the system produces, not the individual worker, and to improve the quality of the products needed to improve all the same quality of all processes, not drive business fines. By the way points in the Deming clearly states that do not penalize workers for marriage allowed in work, which leads to the fact that marriage is starting to hide from the leadership, but it is not good for final output. Here are the Japanese, following these tenets, first invaded the markets of cheap low-quality products such as fake watches, cars, clothes and so on, we learn now from underlining the Chinese have taken, and then every year they have to do everything better and better and eventually took away thirty percent of the market for automotive products for Americans overwhelmed by electronics world, and winning the trust of the consumer, raised prices for its products. Points of Deming theory over the past fifty years have not changed, as shown, they are doing well proved. You can look at the success of enterprises who are implementing the quality management system and on businesses that do not control the quality of their enterprise. International quality standards based on ISO Deming points, the requirements for the organization of production, the requirements for staffing the organization's policies, all of these points are registered in the ISO standards of quality based on Demingovoy theory. What is the Deming theory has not changed for the past fifty years, there has not changed, and new theories that drive higher quality of each individual process.